The form is the quickest way. Say what is in the pile.
We read every request ourselves. We will come back with what we think happens to the load, and what we still need to see.
Bulletin 055 ยท contact
Contact us about a plastic pallet load through the form above, or email the address in the footer. Say how many pallets, what size, and where they are.
We read every message ourselves.
Count, size, resin if you know it, condition, colours, any marks, the ZIP of the pile. Photos by email.
What we think happens to the load, and what we still need to see. We do not state a price, a minimum or a timing before then.
Wood pallets, other plastics, food-grade requests and items that are not pallets. We say so quickly.
Walk the pile with your phone. Count by row or stack, note the sizes, look at the underside of five pallets for marks, and find the ZIP of the site. Five minutes of looking saves two rounds of messages.
Email two or three photographs: the whole stack from the dock side, a close view of a typical pallet, and anything unusual such as a mark, a crack or staining. Put the ZIP in the subject line so the message is easy to match to the form.
The form goes to our lead-handling system and the address shown on every page receives the email. The privacy page says what is collected, which services are involved and how to ask for removal.
If you want to know how pallets are ground, whether a pallet is food safe or who owns a marked pallet, the guides answer more quickly than a message does. They cite their sources and carry a review date.
If you make recycled-content pallets or buy regrind and think we should know, write with the product, the resin and the paperwork you hold. We do not promise to list anyone, and we cannot show an agreement we have not made.
A good request names the pallet type and size, the rough count, the pickup ZIP and whether you have a dock or need a lift. Photographs of a few typical pallets and one of the whole pile help most. Say what the pallets carried and what condition they are in, and say if you have more than one pickup site. None of this has to be perfect. The reply will ask for whatever is missing.
Messages sent through the form go to the same inbox as the address on this page. Write in plain words and the answer will be plain too. If the load is large or the pallets are unusual, say that first.
A request arrives as an email to the address on this page. The reply may ask for photographs, a count by pallet type or the dock details. Nothing is booked from the form alone. You are asking a question, and you can follow it with another.
If the pallets are from a regulated site, such as a plant that makes food, medicine or vehicles, say which, because the sort and the paperwork differ. If a pickup is urgent, say so at the top of the message and give the date you need.
The only address published on this site is the email on this page. There is no phone line, no street address and no walk-in counter, so please do not send pallets without a confirmed arrangement. A request through the form reaches the same inbox, and the form can carry photographs less easily than an email, so attach them to a message if there are many.
A good first message is three or four plain lines: the pallet type and size, how many, where they are and what they carried. A poor one says only that there are pallets and asks for a price, which leaves the reply with nothing to work from and costs both sides a round of questions. If you are unsure of a detail, such as the resin, say so and attach a photograph of the underside instead of guessing.
Messages in other formats, such as a spreadsheet of locations, are welcome by email. For many sites, list the ZIP and the count for each, and say which is the priority. The network is nationwide, so a multi-state list is a normal request.
Photographs and counts you send are used to answer your request and nothing else. Our privacy page says how the form and the address lookup treat what you type, and the terms page says what a reply does and does not promise. Read them if the pallets belong to a company with rules about outside correspondence, and tell us if a name must stay off any reply.
Replies come from the same address, so check your spam folder if a day passes. Add that address to your contacts to keep later messages in view.
If the pallets have to be gone by a certain date, put that date in the first line of the message and say why. No turnaround is promised on this site, so a stated deadline lets the reply tell you plainly whether it can be met.
| Need | Use |
|---|---|
| A quote or next step for a load | The form above |
| Photos of a stack | |
| A question that is not a load |
No. Use the form or email.
There is no public yard.
We state no timing.
There is no phone number on this site. The form and the email address are the ways to reach us.
Yes. Say the town and state and we place it from there.
The form does not take attachments. Email them to the address shown under the form.